Breaking ADT Contract: Simple Guide to End Your Service
If you’re thinking about ditching ADT, you’re not alone. Many homeowners find the monthly bills and long contracts frustrating. The good news? You can walk away without getting stuck in a maze of fees – if you follow a few straightforward steps.
Check Your Contract First
Grab the paper you signed or log into your ADT account online. Look for the sections titled “Term”, “Early Termination Fee”, and “Equipment Return”. Most ADT plans lock you in for 36 months, but they usually allow you to cancel after a 30‑day trial. If you’re still in that window, you can cancel for free – just call the sales line and ask for a cancellation confirmation.
After the trial, the contract will list a per‑month early termination charge. It’s often the remaining months multiplied by a small fee (around $5‑$15 per month). Write that number down so you know what you’re up against.
Give Proper Notice
ADT requires written notice, usually 30 days before you want the service stopped. Send an email or a mailed letter that includes your account number, your intent to cancel, and the date you want the service terminated. Keep a copy of the email or the receipt from the post office – it’s your proof if ADT tries to charge you later.
While you’re waiting for the notice period to end, you can still use the system. That means you’re still paying the monthly fee, but you also have a fully functional alarm until it’s officially turned off.
Return the Equipment
Once ADT confirms the cancellation, they’ll tell you how to send back the keypad, motion sensors, cameras, and any other gear. Pack everything in a sturdy box, include the return label if they gave you one, and drop it at the post office. If you don’t return the equipment, ADT will charge you a replacement fee – often $150‑$200 per item.
Take photos of the packed box before you ship it. If the package gets lost, you’ll have evidence that you sent it.
Know the Hidden Fees
Besides the early termination charge, watch out for these extra costs:
- Installation fees: If you paid for a professional install, ADT might keep that money.
- Monitoring fees: Some plans bundle monitoring, and you might be billed for the remaining months even after canceling.
- Equipment restocking: If you keep the gear, ADT may charge a flat fee instead of a per‑item charge.
Ask the rep to give you a final balance in writing before you sign off.
Consider Your Next Move
Now that you’re out of the ADT contract, you have plenty of options. Local alarm companies often have no‑contract plans that let you pay month‑to‑month. DIY kits like Ring, SimpliSafe, or Nest let you install the system yourself and keep control of the monitoring.
When you compare, look at three things: monthly cost, upfront equipment cost, and how quickly the company will respond to an alarm. Read a few recent reviews – real users share the most useful info.
Finally, if you’re moving or selling your home, a short‑term contract can be a selling point. Buyers appreciate a ready‑made security system that doesn’t lock them in.
Breaking an ADT contract feels scary, but it’s just paperwork and a few phone calls. Follow the steps above, keep records, and you’ll walk away with your money back and a clear path to a system that fits your needs better.