No Ring Inside – Simple Fixes for a Silent Ring Doorbell
When your Ring doorbell works perfectly on your phone but never rings inside the house, it’s frustrating. You’re not alone – many UK owners hit the "no ring inside" problem after a few months of use. The good news is the issue is usually easy to pinpoint and solve.
Check Power and Wiring First
The most common cause is a mismatch between the doorbell transformer and the Ring unit. Ring doorbells need a 16‑24 V AC transformer that can supply at least 10 VA. If your home’s old transformer delivers lower voltage, the chime won’t get enough power to sound. Grab a multimeter, measure the voltage at the doorbell wires, and compare it to the spec on your Ring packaging. If it’s below 16 V, replace the transformer – a local electrician can do it quickly and safely.
Even with the right voltage, loose or corroded wires can stop the indoor chime from receiving the signal. Turn off power at the breaker, disconnect the wires, and give the terminals a quick clean with a little sandpaper. Re‑connect them firmly and turn the power back on. Most of the time the chime will start working again.
Adjust Settings and Compatibility
Ring offers a few settings that affect indoor alerts. In the app, go to Devices → [Your Doorbell] → Chime Settings. Make sure "Indoor Chime" is turned on and the volume is set to a level you can hear. If you use a mechanical chime instead of a Ring Chime Pro, you might need to enable "Traditional Chime" mode and select the correct chime type (single‑tone, dual‑tone, etc.).
Some older British homes have chimes that are not compatible with Ring’s signal pattern. In that case, adding a Ring Chime Pro or a simple external chime box can bridge the gap. The Pro plugs into a standard outlet and creates a reliable indoor ring without any extra wiring.
Other Quick Checks
Battery‑powered Ring models rely on a solid Wi‑Fi connection to send the ring signal to your phone, but the indoor chime still needs power from the transformer. If Wi‑Fi drops, you might see a doorbell alert on your phone but hear nothing inside. Resetting your router or moving it closer to the doorbell can help.
Don’t forget the mute feature. Ring devices have a "Do Not Disturb" mode that silences indoor alerts for a set period. Open the app and verify that the mute timer isn’t active.
Lastly, check for firmware updates. Ring regularly releases updates that fix bugs, including some that affect indoor chime behavior. In the app, tap Settings → Device Health and install any pending updates.
When to Call a Pro
If you’ve tried the steps above and still get "no ring inside," it might be a deeper electrical issue or a faulty chime module. An electrician can test the circuit for voltage drops and replace a defective chime board. While this adds a cost, it ensures your system meets UK safety standards.
Remember, the goal is a reliable indoor alert that works with your Ring doorbell, not a permanent hassle. By checking power, wiring, settings, and compatibility, most "no ring inside" problems are solved in under an hour. Keep this checklist handy, and you’ll have peace of mind the next time someone presses your doorbell.
