Ring Doorbell and Neighbour Issues: What You Can Do
If you’ve just installed a Ring doorbell, you might wonder how it will sit with the people living next door. The device records video, sends alerts, and can be watched from a phone. That sounds handy, but neighbours can raise privacy concerns, especially if the camera points onto their property. Understanding what’s allowed and how to keep good relations can save you a lot of hassle.
Why Neighbours Might Complain
Most complaints stem from two things: the camera’s field of view and how the footage is used. In the UK, the Data Protection Act and GDPR say you can only record areas that belong to you. If your Ring is capturing a neighbour’s garden, driveway, or front porch, they have a legal reason to ask you to adjust it. Even if you’re within the law, people feel uncomfortable seeing their home on someone else’s screen.
Another trigger is the sound. Ring can record audio, and that’s a separate privacy issue. Some neighbours worry about conversations being overheard. If you’re using the audio feature, it’s a good idea to let the house next door know you have it turned on and why.
How to Keep the Peace
First, point the camera straight at your own door and as little of the surrounding area as possible. Most Ring models let you set a custom motion zone, so you can ignore movement that happens outside your property line. This simple tweak reduces the chance of capturing a neighbour’s driveway or garden.
Second, talk to your neighbours before you go live. A quick chat explaining what the device does, where it points, and that the footage is stored securely can go a long way. Offer to show them the live view so they see there’s nothing hidden.
If a neighbour still objects, you have a few options. Adjust the angle, use a privacy shield, or switch to a battery‑powered model that you can place higher on the wall, limiting the view. Some people even install a small fence or plant to block sight lines.
Lastly, know your legal standing. In England and Wales, you must have a legitimate reason to film public spaces, and you should notify anyone who might be recorded. The Information Commissioner's Office (ICO) recommends a clear sign if you’re covering a shared area. Following these guidelines keeps you on the right side of the law and makes neighbours less likely to complain.
Summing up, a Ring doorbell is a great tool for security, but it works best when you respect the privacy of those around you. Adjust the camera, set motion zones, talk openly, and stay aware of UK data rules. With those steps, you can enjoy the peace of mind the device offers without creating tension on your street.